TALK TO A HUMAN

Dispatch answers 24/7. The rest of us, business hours.

Urgent freight? Call — a dispatcher picks up around the clock. Everything else, send a message and you'll hear back within one business day.

24/7 DISPATCH

+1 (716) 970-4835

Nights, weekends, holidays — a dispatcher answers. For in-transit shipments, have your reference number ready.

EMAIL

hr@action-express.org

OFFICE

Address to be added

HOURS

Dispatch: 24/7/365
Office & accounting: Mon–Fri, 8:00–18:00

BEFORE YOU CALL

Straight answers to common questions.

How fast can you pick up my freight?+

For standard FTL we can usually have a truck at your dock same-day or next-day depending on lane and time of booking. Expedited pickups can be arranged in hours — call dispatch and we'll tell you exactly when a truck can be there.

What equipment do you run?+

53′ dry vans, refrigerated trailers, flatbeds and box trucks. If your freight needs something special, tell us — through our partner network we can source almost any equipment type.

How does tracking work?+

Every load gets live GPS tracking with proactive status updates at pickup, in transit and delivery. You'll never have to chase a driver for an ETA — and our 24/7 dispatch desk is one call away.

What does becoming a client involve?+

Five minutes. Fill in your company details online, review our service agreement and sign it digitally — right from your phone. From that moment you have a dedicated rep and priority capacity.

How is pricing calculated?+

Distance, equipment type, weight and service level. Use our online estimator for an instant ballpark; your rep confirms a firm all-in rate before pickup, and the rate we confirm is the rate you pay.

Are you hiring drivers or looking for carrier partners?+

We're always interested in meeting professional drivers and reliable carrier partners. Send a message with the topic 'Carrier / partnership' and our operations team will follow up.